Shipping policy

Shipping policy

📦 Processing Times

All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: During high volume periods (e.g., holidays or sales), processing times may be extended.


📍 Shipping Locations

We currently ship to the following countries:

  • New Zealand

  • Australia

🚚 Shipping Rates & Delivery Estimates

 

Region
Shipping Method Estimated Delivery Time Cost
New Zealand Tracked International 3–12 days To be calculated at Checkout
Australia Tracked International 3–12 days To be calculated at Checkout




Actual delivery times may vary based on your location and customs processing.


📦 Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your order through our tracking page or the courier's website.


❗ Delays and Issues

If your order is delayed beyond the estimated time or lost in transit, please contact us at support@theperegrinus.com and we’ll investigate the issue promptly.


📬 Contact Us

If you have any further questions, feel free to reach out at support@theperegrinus.com